Returns & Exchanges
At Miss Amara, we want you to love your new rug, which is why we offer a 30-day return period to ensure your piece perfectly complements your home. If it's not the right fit, we provide a hassle-free process to help you find the perfect alternative or receive a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Rug
Carefully roll your rug and secure it in its original packaging or equivalent protective heavy-duty plastic to ensure it stays clean during transit.
Schedule a Pickup
Choose a convenient date for our specialized couriers to collect the item directly from your doorstep, free of charge for most metropolitan areas.
Quality Check & Refund
Once our warehouse team inspects the returned rug, we will process your full refund or ship out your new exchange selection within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing